Shipping & Delivery Policy
Last Updated: 25 August 2025
At CaseCraft, we strive to deliver your orders quickly and safely. Please review our shipping and delivery terms below.
1. Processing Time
- All confirmed orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
- Delivery within major cities: 3–5 business days.
- Delivery to remote or rural areas: 5–7 business days.
- Delays may occur due to unforeseen circumstances or courier issues.
3. Shipping Charges
- Standard shipping charges will be calculated at checkout.
- We may offer free shipping on promotional campaigns or orders above a certain value.
4. Order Tracking
- Once your order is dispatched, you will receive an email or SMS with tracking details.
- You can track your shipment using the provided tracking ID on our courier partner’s website.
5. Incorrect Address
- Please ensure your shipping address and contact details are accurate when placing the order.
- CaseCraft will not be responsible for delivery failures or delays due to incorrect or incomplete addresses.
6. Delayed or Lost Packages
- If your package is delayed beyond the expected delivery timeframe, please contact us for assistance.
- In rare cases of lost shipments, we will investigate with the courier and provide a resolution, which may include a replacement or refund.
7. International Shipping
Currently, CaseCraft ships only within India. We do not offer international delivery at this time.
8. Contact Us
If you have any questions regarding shipping or need help tracking your order, please contact us at:
- CaseCraft
- Email: support@casecraft.in
- Phone: +91 85549 55955
